CraftedJewels

About

CraftedJewels is full of handmade jewellery designed and inspired by my own personal style and inspiration from around the world. I hope you enjoy what CJ has to offer although if you have a custom order in mind, feel free to email us!

FAQ

Where is the store based?
England, UK

Do you ship worldwide?
Yes we do! All prices are in Great British Pounds (£) however prices can can be converted to your currency using the drop down menu at the bottom of the page.


How long will it take to receive my order?
Keep in mind that some products are made to order and so personalised pieces can take upto a month to design and create.
However for all other orders please allow up to 3 days for your order to be shipped out and an additional 2-5 working days to receive your order in the UK.  
Shipping times vary however for most international orders aimed to be delivered between 5-21 working days.
This is an estimate and delivery times again may vary.

Shipping Method
For the UK, orders are shipped either through 1st or 2nd Class signed for delivery. For international orders there is an option of Standard or Tracked and Signed shipping.
CraftedJewels is NOT liable for any  packages that are claimed as lost and recommend opting for the Tracked option in order to ensure safe passage.


CraftedJewels return and exchange policy?
There are no refunds or exchanges as all sales are final.  Please read the terms and conditions before purchasing from us.

How do I pay for my order? Is it secure?
Paypal is one of the most secure and trusted online payment services on the web, it is also possible to sign in as a guest and enter your card details from there. You can now pay through ApplePay or by card too.

JEWELLERY CARE
We try our best to capture and display them in true natural lighting however monitor screens vary so please expect the colour or tone of your piece(s) to slightly vary also.  

Most of our jewellery pieces incorporate metal plating, brass,  gold vermeil or gold filled components. In order to maintain its quality and colour do not allow your jewellery to come in contact with water or other harsh chemicals such as perfume. Store in a secure and dry airtight place between wears and ensure that you clean your jewellery lightly with a cloth to keep it as good as new x


If you have any further questions please do email us at craftedjewels@hotmail.com
Follow our Instagram page for CJ info from giveaways to announcements x CRAFTEDJEWELS